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Rocket

Rocket

By Michael Silverstein

Eight Lessons to Secure Infinite Growth. McGraw-Hill Education, 2015.

0.0 / 0

15 mins read

14 Key insights

A brief summary of Rocket

A compelling account of how successful business leaders create fantastic brands and why seemingly disparate success stories are actually connected enough to provide useful guidance for other brands, so they can experience similar trajectories.

Key insights in Rocket

1
What do you get from this book? Discover how great business leaders create fantastic brands
2
Iconic brands work hard to keep their customers happy and engaged so they’ll keep returning
3
Businesses need to envision customer desires by finding out what people love and hate
4
Take care of your loyal customers—even if they make up a small percentage of sales
5
Businesses can struggle if they lose their initial buzz and fail to stay fresh
6
Old tricks won’t always work—keep listening to your customers
7
Looks matter—being visually stunning can lead to lifelong customers
8
The value of staff contentment must be a focus—for happy employees equal happy customers
9
Convenience at your fingertips—the online capabilities of businesses can be limitless!
10
Taking big leaps can help your company soar—but remember to stick to your company values
11
All businesses experience ups and downs—but a dip doesn’t spell the end
12
Summary of the key insights
13
Selected critiques in brief
14
Final word

Who should read Rocket

Professionals • leaders • graduates • entrepreneurs • HR managers • employers

About the author of Rocket

Michael J. Silverstein authored Treasure Hunt, The $10 Trillion Prize, Women Want More, and Trading Up. Alongside Dylan Bolden, Rune Jacobsen, and Rohan Sajdeh, he runs the Boston Consulting Group (BCG). Dylan Bolden heads BCG’s loyalty practice. Rune Jacobsen heads BCG’s global consumer retail sector. And Rohan Sajdeh advises companies globally using his extensive consumer goods experience.

author avatar

Michael Silverstein

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