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How to Win Friends and Influence People

How to Win Friends and Influence People

By Dale Carnegie

Simon & Schuster, 1981 (revised by Dorothy Carnegie, originally published in 1936).

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15 mins read

13 Key insights

A brief summary of How to Win Friends and Influence People

A timeless, classic look at how to strengthen your relationships, both professional and personal, with practical tips that will help you can become a well-liked and influential leader by improving your communication skills and making others feel important and valued.

Key insights in How to Win Friends and Influence People

1
What do you get from this book? Excel in life by improving your people skills and becoming an expert communicator
2
Avoid criticizing and complaining about others—it will only make them defensive and resentful
3
Everybody wants to be great at something; sincere appreciation and honest praise work wonders
4
People will like you if you show a genuine interest in their goals and what makes them special
5
Make a memorable first impression by smiling, memorizing names, and getting to know each person you meet
6
Being a good listener and curious conversationalist will solidify a positive impression and be the foundation of a productive relationship
7
Arguing will get you nowhere, so avoid disagreements, be respectful, and admit when you’re wrong
8
Focus on things you and the other person agree on, then offer a friendly suggestion
9
To be an admired leader, note improvements often and when criticism is necessary, let people save face
10
Ask questions instead of giving orders and make sure everyone is happy with your suggestions
11
Summary of the key insights
12
Selected critiques in brief
13
Final word

Who should read How to Win Friends and Influence People

Executives and business leaders • professionals looking to form friendly work relationships • salespeople • parents and teachers • anyone who has trouble dealing with others

About the author of How to Win Friends and Influence People

The legacy of Dale Carnegie (1888–1955) has spanned generations and made him a cult hero within the self-development community. In his lifetime, Carnegie was a prolific writer and lecturer, and through his work he continues to inspire hundreds of millions of people long after his death.

author avatar

Dale Carnegie

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