Radical Candor
By Kim Scott
Be a Kick-Ass Boss Without Losing Your Humanity. St. Martin’s Press, 2017.
Summary of Radical Candor book by Kim Scott
Backed by research, interviews, and personal experience, a former top-level executive with Google and Apple shares her secrets for creating a successful work environment that both challenges and supports employees.
Chapters in Radical Candor book summary
What do you get from this book? Learn effective management strategies and cultivate a work environment where people flourish
Effective managers utilize “care personally” and “challenge directly” to build trust and create a happy workplace
“Radical candor” motivates employees, promotes positive and negative feedback, and gets results
Ruinous empathy, obnoxious aggression, and manipulative insincerity are the opposite of radical candor and create distrust
“Rock stars” and “superstars” are both valuable team members—just make sure you promote people who actually want the promotion
Collaboration is built on several key skills that include listening, clarifying, and debating before making a team decision
Building trust requires staying centered, relinquishing control, demonstrating respect, and socializing appropriately
Giving your boss radical guidance is unnerving for employees, but public demonstrations of accepting feedback can fix this
Gender differences can make things awkward between employees and managers, but they can be overcome with honesty and humility
Formal performance reviews are easier if employees know what to expect and if everyone has a voice
Career conversations are vital to keeping your workers happy, engaged, and fulfilled
Firing someone isn’t easy, but it’s sometimes necessary; do it with respect and don’t lie to them or to yourself
Meetings are crucial part of a manager’s job; the most important are the “1:1” meetings with your direct employees
Summary of the key insights
selected critiques in brief
Final word
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Radical Candor — Book Summary Snapshot
Who should read Radical Candor book
- Entrepreneurs
- business students
- anyone who owns or runs a business
About the author of Radical Candor
Kim Scott
Entrepreneur Kim Scott is the CEO and co-founder of Candor, Inc., which advises tech companies such as Dropbox and Twitter on effective management strategies. She was on the faculty board at Apple University and has worked in leadership roles at YouTube and AdSense. She is also the co-founder and former CEO of Juice Software, a tech startup.
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