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A/B Testing

A/B Testing

By Pete Koomen & Dan Siroker

The Most Powerful Way to Turn Clicks into Customers. Wiley, 2013.

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15 mins read

13 Key insights

A brief summary of A/B Testing

A practical, example-driven guide to experimenting, refining, and optimizing your website, and using that data to make thoughtful, informed decisions about the direction of your company.

Key insights in A/B Testing

1
What do you get from this book? Powerful, practical applications to test and optimize your website for maximum results
2
A/B testing allows you to present two options to your customers to measure what performs best
3
You have to set a measurable benchmark for success and a hypothesis for improvement before you can test anything
4
Be an explorer! If you’re not willing to try something dramatically different, you could be missing exciting results
5
Listen to the data – customers tend to reject change, but performance results never lie
6
Simple design makes it easy to direct your customers without distracting them from the goal
7
Use verbs not nouns – if you want your visitors to do something, you must tell them to do it
8
You should be A/B testing your communications, so more people open and respond to your messages
9
Overcome resistance within your company by reframing your tests as experiments to create a new business practice
10
You can use quick, manageable failures to learn what doesn’t work and gain valuable insights
11
Summary of the key insights
12
Selected critiques in brief
13
Final word

Who should read A/B Testing

Web developers • IT staff • designers • entrepreneurs • software engineers • copywriters • anyone interested in making data-centered decisions

About the author of A/B Testing

Dan Siroker and Pete Koomen are the co-founders of an A/B testing platform, Optimizely, which has thousands of clients including IBM and The Wall Street Journal. Siroker served as Analytics Director on the 2008 Obama campaign. Koomen previously worked as a Product Manager at Google.

author avatar

Pete Koomen

author avatar

Dan Siroker

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