Good People, Bad Managers
By Samuel A. Culbert
How Work Culture Corrupts Good Intentions. Oxford University Press, 2017.
Summary of Good People, Bad Managers book by Samuel A. Culbert
A practical plan designed to help managers break bad habits that negatively affect workplace culture, and instead support, lead, and help their team grow so everyone can be more productive and successful.
Chapters in Good People, Bad Managers book summary
What do you get from this book? How to create a company culture where both workers and managers can thrive
While American companies are resourceful and profitable, managers are often ineffective at creating an environment where workers feel comfortable
“Doublethink” mentality prevents managers from accepting accountability and communicating effectively
Function managers learn how to supervise workers but not how to interact with them, creating an “entity-first” culture
Insecurity and bias are rampant in the business world, facilitating cultures based on fear
There are six routines that insecure managers follow in an effort to keep their job and avoid conflict
Workplace culture relies on managers and CEOs maintaining their public roles even when it entails deception regarding their political agendas
Cultural changes are slow to implement because most managers dislike alterations to the status quo
Changing a managerial mindset is easiest when mangers feel supported by CEOs and safe with their jobs
“Consciousness-raising” and crafting compelling messages provides benefits for employees, managers, and companies as a whole
Summary of the key insights
Selected critiques in brief
Final word
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Good People, Bad Managers — Book Summary Snapshot
Who should read Good People, Bad Managers book
- business majors
- anyone who wants to develop their leadership skills
About the author of Good People, Bad Managers
Samuel A. Culbert
Clinical psychologist and professor Samuel A. Culbert teaches business management and organization at UCLA's Anderson School of Management. His 2008 book Beyond Bullsh*t: Straight-Talk at Work was a finalist in the National Best Books Awards and was listed as a Top 10 Read by SmartMoney Magazine. Culbert is the recipient of Harvard Business Review’s McKinsey Award.
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