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Scaling Up Excellence

Scaling Up Excellence

By Robert I. Sutton & Hayagreeva Rao

Getting to More Without Settling for Less. Crown Publishing, 2014.

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16 mins read

14 Key insights

A brief summary of Scaling Up Excellence

A balanced approach to how business leaders can scale excellent practices and behavior within their companies by focusing on high-quality, effective growth models that have proven successful in various industries from all around the world.

Key insights in Scaling Up Excellence

1
What do you get from this book? A powerful set of lessons on how to effectively scale for business excellence
2
Businesses of all types eventually have to conquer the “Problem of More” by learning to scale up excellence
3
Going slow now to grow smarter later is key to scaling up excellent practices and attitudes
4
New rules and power structures should be clearly thought out and planned, to avoid overwhelming employees
5
Don’t let negative behavior and poor habits derail your scaling effort—focus on incentivizing good behavior
6
Scaling up means finding the right mix between ensuring corporate standardization and delivering unique, adaptable customer experiences
7
Behaviors and beliefs must be mutually reinforcing so that a company can accelerate and sustain its growth
8
Sharing information and connecting diverse groups of people can have a multiplier effect on your scaling efforts
9
Excellence spreads when talented people feel accountable to their organization and to each other
10
If you imagine you’ve already scaled successfully, you’ll see a clear course of action to follow
11
Being realistic, adaptable, and establishing a few strict constraints will lead to a smooth and steady scaling process
12
Summary of the key insights
13
Selected critiques in brief
14
Final word

Who should read Scaling Up Excellence

CEOs and C-suite level executives • coaches • entrepreneurs and small business owners • human resources managers • MBA students

About the author of Scaling Up Excellence

Hayagreeva “Huggy” Rao is a professor at Stanford’s Graduate School of Business along with co-author Robert Sutton. Combined, they have authored over one thousand blog posts and more than two hundred papers; many have been published in the Academy of Management Journal. Sutton is also the co-founder of Stanford’s d.school and has been heralded as a B-School All-Star by BusinessWeek.

author avatar

Robert I. Sutton

author avatar

Hayagreeva Rao

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