Delivering Happiness
By Tony Hsieh
A Path to Profits, Passion, and Purpose. Business Plus, 2010.
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15 mins read
13 Key insights
A brief summary of Delivering Happiness
Tony Hsieh’s inspiring collection of practical strategies and frameworks he learned building his company, Zappos, to help foster happiness, passion, and purpose in business organizations and show how entrepreneurs can achieve unprecedented success in their professional lives.
Key insights in Delivering Happiness
Who should read Delivering Happiness
Entrepreneurs • retailers • corporate executives • venture capitalists • investors • anyone who wants to help others find happiness
About the author of Delivering Happiness
A successful internet entrepreneur and venture capitalist, Tony Hsieh graduated from Harvard University and cofounded LinkExchange. But he’s best known for his role as CEO of Zappos, where he made it his goal to deliver happiness to his customers. He is considered an expert in customer service and corporate culture.
Tony Hsieh
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